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Bilingual Customer Service Representative

Fusion Career Services Inc.

This is a Contract position in Vaughan, ON posted November 7, 2018.

Position: Bilingual Customer Service Representative Province/State: ONCity: Vaughan Category: Customer Service

The Company

Our client is a growing global distributor of medical equipment.

Position Summary

Our client is looking for a professional and dedicated team player to fill their French / English Bilingual Customer Service Representative.

Duties and responsibilities

  • Provide product knowledge and support to customers
  • Day-to-day contact with customers, warehouses, purchasing department, and accounts receivable
  • Ensure tasks are completed immediately for customers in a professional and friendly manner
  • Provide exceptional customer service to all customers always
  • Handle any issues customers may have

Knowledge, Skills, and Abilities

  • 2+ years’ experience in Customer Service
  • French / English Bilingual
  • 1+ years’ SAP experience preferred
  • Ability to handle 50+ calls per day
  • Ability to type 50+ WPM
  • Data entry of web and faxed orders
  • Excellent communication skills both written and verbal
  • Proficient in Microsoft Office
  • Strategic problem solving
  • Organization and neat work habits
  • Ability to multitask and be detailed oriented
  • Ability to take initiative and complete clerical tasks and any other additional projects

Work Environment

  • Office environment
  • Must be able to sit at a desk, speak on the phone for long periods of time

Compensation

Our client offers a competitive compensation and benefits.

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D