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Call Center Representative

Canada MedLaser Clinics

This is a Full-time position in Vaughan, Ontario posted December 21, 2018.

We are looking for a service oriented, enthusiastic and confident Meeting Coordinator at our Head office.

In this position, you will help build a positive relationship with our potential clients with the goal of advising and enabling them to obtain assistance in a given process.

You offer best in class service by responding to, and anticipating, client requests, asking questions to clarify their needs, and providing the correct resolution to fulfill their requirements.

You are adept at handling objections and helping clients make informed decisions and recognize the importance of making them feel that they are truly important.

Duties include : Schedlue consultations with prospects Conducting outbound leads calling and initiative calling to clients Coordinating calendars; Book client appointments.

Performing duties such as answering telephone, communicate with prospects and clients via chat, Facebook messages, text and email messages.

Providing prospects and clients with efficient, courteous service.

Setting up new customer accounts, entry into the customer database and system.

As the ideal candidate you have: Have a minimum of 1-year work experience in a customer service or sales related environment.

Experience in a call center environment is an asset.

Enjoy and know what it takes to create an excellent customer experience.

Have a High School diploma (required), a College or University degree is preferred.

Have the ability to manage multiple tasks, quickly, and effectively.

Are proficient with computers and working with MS Office and email applications.

Have fluent written and spoken English skills.

Are able to work independently and as part of a team, and have a strong work ethic.

Have a positive attitude and are a fast learner.

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