Finance & Database Administrator
Permanent Full Time position
Mackenzie Health Foundation supports Mackenzie Health’s mission to relentlessly improve care to create healthier communities through the funding of capital projects, medical equipment, technology and educational opportunities for Mackenzie Health. The Foundation just achieved an incredible $250 Million campaign milestone – the largest ever for a community hospital in Canada – but our work is not done. The Ultimate Campaign built and equipped Cortellucci Vaughan Hospital and helped enhance care at Mackenzie Richmond Hill Hospital; going forward, our fundraising efforts will ensure a steady flow of resources to attract the very best talent, advance excellence in our programs and services and secure the latest equipment and technology as we focus on providing the best possible outcomes for every patient who comes through our doors.
Now, Mackenzie Health Foundation is poised for a renewed strategic plan and has its eyes firmly set on the future – one that will help set the course for health care in York Region for generations to come.
The Foundation is looking for a new team member. A service-minded self-starter with a keen eye for detail and who understands the impact of excellence in operational support on the ability to deliver a high-quality donor experience. Reporting to the Controller, and as a member of an integrated foundation team, the Finance & Database Administrator will be responsible for providing timely and accurate data support to a growing fundraising organization.
Contribute to the Foundation by:
• Primarily responsible for managing direct reports accountable for data administration related to gift processing and accounts payable.
• Responsible for coordination of vendor activities which support gift processing and reporting.
• Coordination and oversight on gift processing, accounts payables and system reporting.
• Daily administration of the organization’s primary database systems for the creation and updating of constituent, fund, and appeal records in accordance with the Foundation policies and procedures, ensuring accuracy and integrity of data
• Assist in using import tools for Raiser’s Edge such as Import Omatic to upload/update constituent information received from external sources, identifying and merging duplicate records.
• Responsible for providing reports and donor statements and working in coordination with the Controller & Analyst for complex gifts.
• Prepare data extraction for direct marketing campaigns; liaise with the Community Giving team to ensure accuracy and timely delivery
• Participate in the implementation of new digital fundraising platforms and data integration into Raiser’s Edge, and other software upgrade initiatives.
• Assist in providing basic Raiser’s Edge training for new users, and support to Foundation staff for general reporting and other data requests
• Comply with existing policies and standard operating procedures while suggesting functional improvements for policies and procedures related to general financial, administrative and data management related areas.
• Working with all members of the operations team and fundraising teams, develop, implement, and track consistent standards of data based on best practice.
• Support all programs with appropriate usage of data and financial resources including Raiser’s Edge, and online donation pages, including but not limited to, donor stewardship and recognition, grants and bursaries, and designated fund usage.
What you must have:
• College or university diploma or degree in a related field.
• Exemplary teamwork and communication skills, you thrive on delivering top level donor service and supporting fellow staff.
• Minimum 3-5 years of relevant experience in gift processing and systems.
• Advanced user experience with Raiser’s Edge or a CRM, as well as Excel.
• Working understanding of relevant legislative guidelines including financial requirements as per CRA, and data privacy requirements.
• Strong verbal and written communication skills
• Meticulous attention to detail, strong analytical skills
• Openness and willingness to learn and participate in growth strategies.
• Familiarity and comfort working with data across multiple platforms and solutions.
What else do you bring:
• The ability to work both independently and collaboratively to prioritize competing demands and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office Suite software applications, including Outlook, Word, PowerPoint and Excel.
• Experience with donation processing and email platforms, ideally Raisin, Omatic and Constant Contact and/or MailChimp.
• Strong interpersonal skills and the ability to establish effective working relationships with a broad range of internal and external stakeholders/partners.
• Proven attendance record.
• Behaviours consistent with the Foundation’s Commitment to Caring.
• Behaviour aligned with the values of Mackenzie Health Foundation- Excellence, Leadership and Integrity.
• A commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
Contribute to safe, quality care by:
• Managing a workload effectively in a fast-paced environment.
• Addressing and resolving issues in a productive, respectful manner.
• Exercising sound professional judgment and using best practice guidelines.
• Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures.
* Foundation staff are required to work flexible hours, including some evenings and weekends on occasion. You may be required to work at any site of Mackenzie Health including Cortellucci Vaughan Hospital, Mackenzie Richmond Hill Hospital, or the Mackenzie Health Foundation office.
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Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
FOR EXTERNAL APPLICANTS: As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Mackenzie Health’s Occupational Health and Safety department.