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Operations Supervisor

Grand & Toy Ltd.

This is a Full-time position in Vaughan, ON posted November 6, 2018.



Lead and supervise activities relating to production, ensure supervision of the assigned unit is consistent with the needs and requirements of the other units and overall DC productivity. The Operations Supervisor will initiate continuous improvement in safety, quality and the productivity of the afternoon shift.




  • Evaluate and monitor activities, determine labour requirements, allocation of  associates, monitoring performance and identifying system issues
  • Identify and resolve operational problems; take corrective action to ensure that immediate problems are resolved and root problems addressed
  • Communicate and support associates towards attainment of unit goals and   objectives; Recognize associate contributions; Conduct pre-shift meetings, involve associates in problem solving and solicit input on performance management initiatives; Build team performance culture with associates and peers
  • Establish and measure operational goals and achievements for the unit based on assessment of current needs (Safety, Quality and Productivity)
  • Plan, guide and evaluate associates and situations to determine what actions need to be taken to produce best results
  • Determine the correct allocations of labour, control labour costs (overtime and allocation of overtime)
  • Provide input in hiring new associates
  • Liaise with other branch departments, head office and other branch locations
  • Maintain customer service interactions as well as vendor relationships
  • Provide timely analysis and reporting of operation and payroll activities including commentary
  • Lead or participate in various special projects




  • Post secondary, two year community college diploma in Distribution/Logistics management
  • Three – five years related experience in a large distribution center environment
  • Must have two – three years supervising experience within a unionized facility
  • Proactive solution oriented supervisor that can affect and influence behavior and results
  • Excellent PC, communication, problem solving, and people management skills are a must


Grand & Toy offers competitive wages and benefits packages based on education and experience. We proudly provide comprehensive training for all new associates, along with incentives such as our associate/corporate discounts and recognition programs. We celebrate employment equity and diversity. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D