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Warehouse Associate III

Staples Advantage

This is a Full-time position in Vaughan, ON posted November 7, 2018.

Purpose of the job

The Distribution Associate performs system and/or manual tasks to support inbound and outbound operations. Identifies and resolves issues in various functional areas; receiving, breakdown, put away, replenishment, QC, staging, loading, picking and packing, fulfillment, and shipping.   Monitors and maintains SKUs and locations in warehouse to support efficient warehouse processing and maximize warehouse space usage.   Performs work under the direction of warehouse and distribution supervisor



Performs the following processes to support inbound and outbound operations. 

  • Receives inventory or special orders, or customer returns. 
  • Generates replenishment tasks.
  • Inventory and location lookups.
  • Resolves common daily discrepancies or issues.
  • Monitors and ensures task completion within shift.
  • Processes outbound orders as necessary. 
  • Performs variety of lookups and research to support each functional area.

Performs the following non-system inbound and outbound tasks.

  • Schedules receiving shipments, where possible.
  • Separates and labels product received, stocks product into identified locations verifying SKU and quantity accuracy.
  • Coordinates with Purchasing to resolve items received that are not on purchase order.
  • Completes Receiving Discrepancy Tickets when vendor shipment is inaccurate. Informs Purchasing and Accounts Payable.
  • Picks orders as required to ensure we meet client SLA’s and set metrics
  • Checks SKU and quantities picked for customer orders to ensure accuracy, and re-packages or wraps orders as needed.
  • Determines method of shipment using knowledge of 3rd party carrier rates and routes and processes shipments accordingly.
  • Communicates non-routine system issues to Management.


  • Participates in all scheduled physical inventories.
  • Performs basic housekeeping in assigned areas of warehouse.
  • Adheres to all safety procedures in the performance of job duties


  • High school diploma or general education degree (GED) preferred, but not required.  


  • 1 year of related experience in a warehouse environment.
  • Prior experience operating warehouse equipment, such as cherry picker and reach truck an strong asset.

Skill Requirements:

  • Proficiency in warehouse operations (Shipping, Receiving, Order Picking, Inventory)
  • Strong PC Skills in Windows environment, must be able learn and operate new systems. 
  • Business/client knowledge and troubleshooting skills
  • Product knowledge
  • Ability to operate warehouse Equipment
  • Detail-oriented
  • Math skills
  • Good judgment
  • Problem-solving skills
  • Limited data entry skills
  • Able to listen to verbal instructions
  • Ability to recognize process improvement opportunities and make recommendations
  • Demonstrates effective communication and interpersonal skills
  • Must be dependable and demonstrate the ability to read and follow directions
  • Must be a team player

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work requires moderate physical effort and use of motor skills requiring manual dexterity.  While performing duties of this job, employee will regularly sit, stand, walk, stoop, kneel and crouch.  Employee may lift, lower, carry product up to a maximum of 64 pounds by hand.    Require physical effort associated with using the personal computer and RF scanners to enter information.  Must be able to read and hear verbal instructions or through a headset.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Works in a warehouse environment.  While performing the duties of this job the employee may operate warehouse equipment.  Using proper safety procedures will eliminate any potential hazards.  The noise level in the work environment is usually moderate.

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D