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Warehouse Training Specialist

Refrigerative Supply Limited

This is a Contract position in Vaughan, ON posted August 4, 2022.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs.

The business was founded by Peter Gibbs’ and Alison Hamilton’s parents, Jack and Elizabeth Gibbs.

In 1949 they acquired the four-year-old Vancouver branch of an American-based company.

From this modest beginning, the Company now has a Head Office in Burnaby and sixteen other branches.

We are committed to remaining a family business and are proud to have the third generation working in the business.

The company’s mantra is to ‘inspire excellence and trust’ by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location.

For more information, please visit: RSL Mission Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision To be the environment that inspires excellence and trust within our community.

RSL Values Gracious, Collaborative, Courageous, Innovative, Community Focused and Exceptional Experience The Opportunity: About the role The Warehouse Training Specialist is responsible for training, and onboarding new warehouse hires in processes, procedures, and the wireless warehouse management system.

The role involves developing a training program for new hires to teach them all aspects of the warehouse positions.

This includes training staff on using the wireless warehouse portion of RSL’s ERP, Epicor Prophet 21, and teaching in-depth knowledge of how the software operates.

Training also includes a clear explanation of how to work in the four major components of the warehouse: Receiving, Put-Away, Picking, and Shipping.

As the trainer, you will be working with many employees with varying skill levels of technology and Prophet 21 knowledge and must be able to convey the information clearly.

The individual will be available to assist and troubleshoot with any employee when they have inquiries about the operations of the warehouse.

This role is based out of our South Burnaby Distribution Centre at 8028 North Fraser Way, Burnaby but may require travel across Western Canada in the future.

Duties and responsibilities
• Develop a training program for new hires to learn the procedures in the warehouse and the operation of the WWMS (Wireless Warehouse Management System)
• Train new staff members on warehouse procedures and the WWMS
• Inform staff when there are revisions to the procedures
• Assist existing staff with the procedure and WWMS questions
• Support other branches with WWMS and procedure questions
• Work with operations to identify process improvements
• Assist operations in improving quality control
• Liaise with IT on updates and changes to WWMS
• Actively participate in all regulatory training and other company training initiatives
• Participate in annual inventory Skills and qualifications
• 3 years of warehouse/material handling experience preferred
• 3 years operating RF scanners preferred
• An associate or Bachelors degree in a business-related field is an asset
• Experience in training is an asset
• Experience in Epicor’s Prophet 21 Wireless Warehouse is a must
• Strong problem-solving and organizational skills
• Proficiency with MS Office and Warehouse Management Systems
• A strong work ethic, reliable and dependable
• High attention to detail, accuracy, and efficiency
• Ability to work in a warehouse environment
• Ability to be on your feet for multiple hours of the day
• Must be able to handle multiple tasks
• Always maintain a business-like manner
• Dedicated to continuous improvement
• Understand the need to prioritize work schedules to meet company goals
• Able to work with minimal supervision.

What we offer: It’s not all about work.

That’s why we support and recognize our team members with a range of benefits: RSL is an entrepreneurial company
– we don’t micromanage Embark on a continuous development journey.

You have access to $3,500 annually to invest in your professional growth.

Wellness Account Stay healthy with our rich benefits package Protect your future with our Pension plan Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer.

We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws.

We are also committed to creating and maintaining an inclusive and accessible workplace.We would like to thank all applicants for their interest; however, only those selected will be contacted.