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CSR Commercial & Personal Lines- Insurance Brokerage

B. Brokers Employment

This is a Full-time position in Vaughan, Ontario posted November 21, 2018.

Insurance Brokerage is looking to expand the personal lines and commercial lines departments.

Job Description Support the Producers and Clients in the selling and servicing of Commercial/Personal insurance.

To build and maintain strong relationships with our internal & external partners which includes insurance company representatives and producers.

Duties and responsibilities Provide exceptional day to day customer service to our clients Process policy changes and provide guidance and explanations of coverage to clients Review accounts and renewals ensuring clients are properly protected Maintain professional relationships with Insurers, Underwriters and Producers Assist and provide support to Producers as required Processes call backs, submissions and mail Flexible to perform various assigned tasks Identify and act upon cross sell opportunities based on client needs Promotes client loyalty through attention to detail and relationship building Remains current on all company rules and procedures Accepts risks within established guidelines Qualifications RIBO licensed Previous commercial/personal insurance experience Professional, friendly and courteous with the ability to provide superior customer service Have the ability to communicate effectively with clients, both verbally and in writing Ability to work well under pressure and meet deadlines in a fast paced environment Have excellent organization and time management skills Strong analytical and decision making abilities to work with a variety of insurers and their products Adaptable to change Broker Management System Experience Team player with strong work ethic and the ability to work with minimal supervision.

This is a salaried position, which includes Group Benefits Plan, vacation and personal days