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Sr. BSA to facilitate business requirements gathering for a new chatbot initiative in an Agile environment – 20371

S.i. Systems

This is a Full-time position in Vaughan, ON posted June 13, 2021.

Duration : 6 months, with a possibility of extension Location : WFH, 333 King St E Toronto ON Hours : 9-5 pm Business group: Canadian Digital Banking Engineering
– Applications is seeking a Business Systems Analyst to work on a project that involves modernizing and centralizing the Bank’s Help & Search Platform and new chatbot initiative
– modernize customers experience with chatbot and agent hand off while also working on day to day items the team has as well.

Project Summary: Team works on omni channel platform leveraged across all business lines and countries universal that offers authenticated and non-authenticated personalized experience.

Capacity is required due to new chatbot initiative ramping up Job Responsibilities:
– Works with key stakeholders within all business functions to align technology solutions with business strategies
– Gathers requirements from business units and translates those to programmers and developers
– Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
– Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
– Supports one or more highly complex business processes
– Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs Must have skills: 3
– 4 years of experience involving in progressively more challenging responsibilities as a Business Systems Analyst in IT system solution development.

You are also an agile and lean evangelist.

3
– 4 Basic knowledge of programming languages in order to comprehend reading code and basic functions Technical background with an understanding of technical systems to bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (reporting, performance, interfaces, constraints, etc.) End to End architectural understanding of the project.

3-4 years of past experience creating, refining and maintaining EPICs & user stories and associated deliverables such as process flow to meet development and stakeholder needs Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines 3-4 years of past experience analyzing business requirements , and ensuring consistent and accurate translation of requirements through all SDLC phases 3-4 years of experience facilitating requirements gathering and design sessions with multiple stakeholders to extract requirements, and turning them into use cases, user stories, sequence diagrams, cheat sheets, etc.

to meet development and stakeholder needs 3-4 years of past experience functioning as a BSA with an Agile experience ?Nice-To-Have Skills: 1.

Previous Banking experience 2.

Ability to create presentation decks
– big asset 3.

Ideally, you have an Engineering or Computer Science degree, and pride yourself on analysis, logical thinking, and problem-solving skills