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Wellness and Disability Management Coordinator

British Columbia Institute of Technology

This is a Contract position in Vaughan, ON posted August 3, 2022.

Wellness and Disability Management Coordinator Position Title Wellness and Disability Management Coordinator Who We Are At BCIT , putting people at the core of everything we do is paramount.

This idea is the foundation of BCIT’s People Vision , which describes the Institute’s goals and priorities in respect to our people.

In a complex and uncertain world, it’s vital our people feel valued, supported and connected.

BCIT champions a culture of innovation and global progress through people’s imagination and creativity.

With a competitive compensation package, great work-life balance, and career advancement opportunities, see why we’ve earned the title of one of BC’s Top Employers for over ten years running.

BCIT values diverse experiences, ideas, cultures and perspectives and is committed to fostering a diverse and inclusive workplace.

As an equal opportunity employer, we encourage applications from members of all groups experiencing barriers to equity.

If you require accessibility accommodations during any part of the application or hiring process, please contact so we can best support you.

Please note that all applications must be submitted via the careers page portal, email applications will not be accepted .

BCIT acknowledges that our campuses are located on unceded indigenous land belonging to the Coast Salish peoples, including the territories of the xʷ m əθkwəy̓ə m [Musqueom], S əI̓ilwə to ʔ /Selilwitulh [Tslei/-Woututh] ond Skwxwulmesh [Squomish] Nations.

Position Summary BCIT’s Human Resources Department is currently seeking a regular, full-time Wellness and Disability Management Coordinator.

This position coordinates activities throughout the lifecycle of short-term disability, long-term disability and WorkSafe BC ( WSBC ) claims from submission to conclusion.

Supporting the Specialist, Disability Management and the Advisor, Benefits and Wellness, organizes, coordinates and maintains administrative functions related to disability case management, wellness initiatives and benefits support.

Provides front line advisory services on case management and return-to-work matters.

Duties & Responsibilities DUTIES AND RESPONSIBILITIES : Supports disability case management by providing coordination of activities throughout the lifecycle of short-term disability ( STD ), long-term disability ( LTD ) and WorkSafe BC ( WSBC ) claims from submission to conclusion.

Provides monitoring of claims activities and communicates with relevant internal and external stakeholders, as appropriate.

Establishes and maintains familiarity with each case, maintaining awareness of the Specialist, Disability Management’s goals and objectives, establishing priorities and flagging items requiring immediate attention.

Ensures collective agreement and benefits contract terms are applied and appropriate follow-up and/or actions are taken.

Consults with HR Business Partners on claims with special circumstances.

Provides first-level advisory services on rehabilitation assessments and return-to-work case management.

Conducts meetings with internal and external stakeholders to investigate and support the assessments and return-to-work plans.

Escalates complex cases.

Handles inquiries from WorkSafe BC, third-party lawyers, the Insurance Corporation of British Columbia ( ICBC ) and other external parties related to employees’ cases.

Ensures all appropriate payroll changes are processed for WSBC , STD , LTD , and rehabilitative return-to-work initiatives while employees are on STD , LTD and WSBC return-to-work programs.

Liaises with LTD provider, WSBC , ICBC , Supervisors and Attendance Keepers on an ongoing basis on the administration and tracking of sick leave case management.

Provides employees and managers with general benefits information in relation to sick leave and attendance management.

Organizes, coordinates, and maintains all administrative functions relating to sick leave, attendance, accommodations and case management, including cost of living payments for employees on LTD , correspondence, creating documents and metrics reports, and tracking and maintenance of electronic and paper records.

Supports the Institute’s wellness initiatives by participating in the setting of the annual wellness plan, setting up, promoting, and organizing the online/in person wellness sessions and providing technical and admin support with registration, attendance and troubleshooting.

Coordinates the Pension Corporation’s pension seminars and provides administrative support.

Coordinates benefits enrolment activities including providing relevant plan information, administration of forms and cards and liaising with service providers to follow up on issues.

Participates in Benefits Audits and reports, as needed.

Works with other members of the Total Compensation team, and collaborates with other HR functions to support effective delivery of programs and services and ensure others are alerted to emerging issues.

Participates as a member of various task teams, committees and initiatives, providing input regarding HR coordination of area of expertise and administrative support such as taking minutes, preparing and providing agendas and backup materials including statistical data, and taking appropriate follow up actions, as needed.

Participates in the maintenance and streamlining of administrative procedures to support HR operational improvements.

Conducts research assignments to support procedural improvements.

Qualifications QUALIFICATIONS : Completion of Grade 12 plus two years of post-secondary education in a related discipline.

Minimum 3 years of related experience, including 1 year in a unionized environment.

Basic knowledge of the concepts, theories, practices and techniques of disability management, including case management, attendance awareness and return to work programs.

Excellent interpersonal, verbal and written communication skills, in order to provide clear explanations of policy, procedure, and other factual information.

Ability to use tact and discretion when communicating, discussing and delivering sensitive matters.

Ability to develop and maintain effective working relationships and exercise judgement, tact and diplomacy in dealing with confidential and sensitive information.

Solid analytical skills with ability to identify the root cause of administrative and/or calculation problems and take action to resolve.

Strong organizational and multitasking skills in order to meet deadlines, handle changing priorities and ensure prompt responses and service excellence.

Strong aptitude for detailed and precise work.

Ability to work productively independently and collaboratively in a team setting.

Advanced proficiency with standard office systems and applications, including advanced working knowledge of HRIS or similar complex databases.

Additional Information Benefits – Why you’d love working with us Competitive pay Minimum of twenty-five days of vacation Competitive employer-paid extended health and dental plan – take a look at our benefit plans Defined contribution pension plan with employer contributions Flexible hybrid work arrangements available Access to most BCIT PTS courses free of charge Wellness and Employee Assistance programs Complimentary membership with free access to the Fitness Centre, Gymnasium, and more Required fields are indicated with an asterisk ().

What is the highest level of education attained?

GED High School Diploma Certificate Diploma Associates Degree Bachelors Degree Masters Degree PHD How many years of experience do you have in this type of position?

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