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Implementation Manager


This is a Full-time position in Vaughan, ON posted January 13, 2021.

About Q4
Q4’s objectives are simple. Hire smart, diverse and capable people to build the best platforms possible and provide exceptional client experiences. 
We’ve been revolutionizing the Investor Relations space, connecting over 2,300 public companies including Nike, Amazon, Shopify & Apple with investors using our cloud-based full-stack IR solutions for the past 14 years.  
If you’re looking for a career opportunity with a fast-growing tech company and a ‘get it done’ attitude then we want to hear from you.
The gig.
We are looking for an Implementation Manager to join our team.  The role of the Implementation Manager is to plan, execute, and finalize projects according to strict deadlines and project requirements. This includes acquiring resources and coordinating the efforts of team members and other groups in order to deliver projects according to plan. The Implementation Manager will also define the project’s objectives and oversee quality control throughout its life cycle.

Key Responsibilities

  • Direct and manage project development from beginning to end
  • Identify and manage project dependencies and critical path, plan and schedule project timelines and milestones using appropriate tools, track project milestones and deliverables, develop and deliver progress reports, proposals, requirements documentation, and presentations
  • Manage client stakeholder relationship during the project implementation period
  • Develop project communication documents documents
  • Effectively communicate project expectations to team members in a timely and clear fashion
  • Estimate the resources and participants needed to achieve project goals
  • Set and continually manage project expectations with team members
  • Identify and resolve issues and conflicts within the project team
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Define project success criteria and disseminate them to involved parties throughout project life cycle
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
  • Develop best practices and tools for project execution and management

Education and Experience

  • Minimum 2-3 years of coordination experience
  • Digital/web experience a must. Technical, Mobile Apps and Financial experience are a bonus!
  • Working knowledge of PC and Mac-based environments
  • Proficiency in MS Office/Google Docs
  • University or college degree

Skills and Qualifications

  • Solid track record of successfully delivering projects from start to finish, on-time and on budget.
  • Strong oral and written communication skills
  • Ability to handle fast paced, demanding clients and initiatives
  • Strong problem solving and exceptional decision-making ability
  • Solid understanding of web and mobile technology
  • Usability/best practices
  • Strong attention to detail and accuracy
  • Proven time management skills- able to handle conflicting priorities and juggle multiple projects
Why Q4?
We are motivated by solving complex problems in unorthodox ways.  Emphasis on your well-being means you experience your true potential.  We offer a variety of benefits to ensure you can always work hard and have fun:
– 360 Support.  Leverage our lifestyle benefit and employee assistance program to spruce up your workspace, invest in personal wellness or simply spoil yourself!  
– Unlimited paid time off and flexible working hours. Rest is important. Enough said.   
– Flexible working environment.  Choose your home, one of our trendy offices or mix it up. 
– Generous health and lifestyle benefits.  You are in charge of your benefit dollars.  
– Virtual team building and socials. Keeping people connected is important.  
Invest in your development.  We’ll help you with your tuition.  
Join #Q4orce
Q4’s diverse culture fosters a friendly, open-minded workplace. As a member of a dynamic, high-performing team, each Q4 employee is hungry to learn, valued for their contribution, and approaches each day excited to make an impact. With great reasons to work here, take advantage by submitting your application to join our growing team.
Q4 values diversity and people of all backgrounds and abilities.  Should you require any accommodations prior to or during the interview process, please indicate this during the interview process.